DEPARTMENT: Administration
REPORTING TO: Administration Manager
JURISDICTION: Mauritius
JOB SUMMARY
To provide support and assistance to Administrators with the day-to-day administration of a portfolio of client companies and trust structures.
KEY RESPONSIBILITES
- Create CDD and physical client files and folders for individuals and entities.
- Undertake screening on contracting parties, existing clients and ongoing transactions and updating false positive log and disregarding hits if any with the assistance of the administrator.
- Open client bank accounts and investment brokerage accounts.
- Amend signatories on existing bank accounts and investment brokerage accounts and first signature by the Client Executive.
- Process day-to-day client payments and preparing transfer instructions and ensure fully signed pack is saved on the same day.
- Assist in preparation of packs for the client committee.
- Assist with filing of documents in physical files.
- Assist with debt collection of any overdue fees as and when requested by administrators.
- Assist with completion of transfer out of entities, including scanning and making a copy of the files, following completion of paperwork by administrators / client executives.
- Help the Front Desk support in terms of cover as needed.
- Participate in project related tasks and any cognate duties as assigned by the Manager or the Board.
- Assist with statutory filing with all local authorities (ROC, FSC and MRA).
- Respond to all internal communication within 1 business day.
Overall responsibilities
- To maintain the highest standards of confidentiality as detailed in the employment agreement.
- Working in line with LCA’s policies and procedures and ensuring consistency in service and standards.
- To assist with any ad hoc assignments as required.
- To abide with LCA’s employee handbook detailing professional conduct.
- Compliance with LCA’s internal policies and procedures as may be amended from time to time.
- Maintain an awareness of changes to the relevant financial, legal and regulatory framework within which the company operates.
- Completing any other duties as may be required from time to time in accordance with the requirements of the role, team and evolving nature of the function.
KEY COMPETENCIES & SKILLS
- Experience in the financial services industry will be an advantage including exposure to administrative tasks/file & data management.
- Undergraduate degree/diploma or students enrolled for professional qualifications
- Ability to work under pressure and meet tight deadlines.
- Acute attention to detail and good time management.
- Excellent team player and willing to go the extra mile with good communication skills.
- Ability to deal with assigned tasks in a timely and proactive manner.
KEY BUSINESS PARTNERS
- Client Administration team
- External stakeholders e.g. banks, registered agents, investment managers etc…