Administrator Support (Trust & Corporate)

DEPARTMENT: Administration
REPORTING TO: Administration Manager
JURISDICTION: Mauritius

JOB SUMMARY

To provide support and assistance to Administrators with the day-to-day administration of a portfolio of client companies and trust structures.

KEY RESPONSIBILITES

  1. Create CDD and physical client files and folders for individuals and entities.
  2. Undertake screening on contracting parties, existing clients and ongoing transactions and updating false positive log and disregarding hits if any with the assistance of the administrator.
  3. Open client bank accounts and investment brokerage accounts.
  4. Amend signatories on existing bank accounts and investment brokerage accounts and first signature by the Client Executive.
  5. Process day-to-day client payments and preparing transfer instructions and ensure fully signed pack is saved on the same day.
  6. Assist in preparation of packs for the client committee.
  7. Assist with filing of documents in physical files.
  8. Assist with debt collection of any overdue fees as and when requested by administrators.
  9. Assist with completion of transfer out of entities, including scanning and making a copy of the files, following completion of paperwork by administrators / client executives.
  10. Help the Front Desk support in terms of cover as needed.
  11. Participate in project related tasks and any cognate duties as assigned by the Manager or the Board.
  12. Assist with statutory filing with all local authorities (ROC, FSC and MRA).
  13. Respond to all internal communication within 1 business day.

Overall responsibilities

  • To maintain the highest standards of confidentiality as detailed in the employment agreement.
  • Working in line with LCA’s policies and procedures and ensuring consistency in service and standards.
  • To assist with any ad hoc assignments as required.
  • To abide with LCA’s employee handbook detailing professional conduct.
  • Compliance with LCA’s internal policies and procedures as may be amended from time to time.
  • Maintain an awareness of changes to the relevant financial, legal and regulatory framework within which the company operates.
  • Completing any other duties as may be required from time to time in accordance with the requirements of the role, team and evolving nature of the function.

KEY COMPETENCIES & SKILLS

  • Experience in the financial services industry will be an advantage including exposure to administrative tasks/file & data management.
  • Undergraduate degree/diploma or students enrolled for professional qualifications
  • Ability to work under pressure and meet tight deadlines.
  • Acute attention to detail and good time management.
  • Excellent team player and willing to go the extra mile with good communication skills.
  • Ability to deal with assigned tasks in a timely and proactive manner.

KEY BUSINESS PARTNERS

  • Client Administration team
  • External stakeholders e.g. banks, registered agents, investment managers etc…

APPLY HERE